ATM Monitoring Service - Focus on eLearning
Reduce your costs and improve service availability to Customers with ATM's Remote Monitoring Service
A powerful new resource supporting your eLearning and mainstream services
All academic institutions are becoming increasingly dependent upon computing and communications technology. And you know that as this dependence increases, every time one of your servers or services fail, the amount of flak you get from users increases.
The phenomenal pace of development of eLearning facilities just exacerbates these difficulties. While Finance used to be happy with a 9 - 5 service, you now have users demanding 24 x 7 service, 365 days a year. How can you meet this demand cost effectively and efficiently? Just throwing more people at the problem won't help - even if you could afford it.
That's where ATM's System Monitoring service can make a tangible, cost justifiable difference. Part of ATM's Remote Support Desk, System Monitoring works constantly yet invisibly, tracking the health of your servers, web pages, database, chat - even Internet payment and development environments - identifying potential issues before they become the problems that cause your servers or services to fail.
Does this sound too good to be true? Don't just believe what we say - read the case study from Robert Gordon University in Aberdeen and see how much they have benefited from ATM's System Monitoring service.
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Further information on ATM's Remote Support Desk.
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