Software Support Services
ATM offers UK Nationwide Software Support Services for Servers, Desktop PCs & Laptops, with Fault Finding & User Query options. These services are available Remotely or On Site or as a combined service as required.
Some of the Software we Support ...
Software support for Operating Systems such as Microsoft Windows (including Vista) , Linux and UNIX and Application Software such as Microsoft Exchange, Microsoft Office, SQL Server is provided by ATM's team of qualified and experienced IT Support Staff.
Also covered are Anti-Virus software packages such as Symantec, McAfee, Grisoft AVG and Tape Backup packages such as Veritas and Arcserve.
Operating Systems |
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Major Applications |
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Anti-Virus |
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Backup & Archiving |
And many others ...
Software Installation & Rollout
If you are not yet ready for Software Support because the software has not been installed yet, we can help you there too. We can install Software on a small scale for you in a local office or Roll Out a large Software Installation across the entire UK if required. Such rollouts can be tied in with other activities like site surveys and/or hardware installations at the same time if you wish.
Such rollouts are always specific to the Customer so please call to discuss your requirements.
On Site Cover
ATM's Software Support services are normally provided by telephone and/or remote network response, however, you can buy on-site days to cover specific situations:
- When required following hardware failure
- If necessary to determine whether a fault lies in the hardware, application software or network
- When remote software support from the ATM Remote Service Desk is unable to resolve a problem
Our Software Support solutions provide reassurance to our Customers and control Software Support cost while they enjoy a very reliable service.
More
If your software is not mentioned above please contact ATM and ask. Our software support range is changing all the time to reflect the current market conditions, so we cannot list all our expertise here.
